Quote:
Originally Posted by Tom Wells
Just got some parts from AutoPartswarehouse.com AKA Auto Parts Warehouse AKA US Auto Parts Virginia AKA OEM/PARTSBIN.
Their customer dis-service is handled out of India.
They sent me the wrong part. I ordered a part for a Mercury - they sent me one for a Honda. Now they are charging me 20% restocking fee plus I'm to pay the return shipping. I will send it back and dispute the charge on my VISA.
Just a "heads-up." Don't buy anything from these, um, whatevers....
Tom
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When this type of thing happens to me, I tell them that they have sent a non-conforming good which I am rejecting the acceptance of. When they try to say send it back at your own expense and pay a restocking fee BS, I tell them that their non-conforming good is accumulating storage charges at the rate of "X" dollars per day. That usually does the trick. This was one of the things I actually remember from Law School...LOL!
Tom, if you would like any help with this please feel free to PM me.