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Did you get a quote from them in writing stating exactly what was expected by you?
I agree that they should not have told you that they could do this if thay could not.
Being in the metal industry for the last 35+ years, I can tell you that if they did not have another wheel from your car to match it to, it would be very hard to match it to them.
That being said, It is their resposibilty to do this job correctly and should have asked for another wheel as a sample to match it to. I guess they could have taken hi resolution pictures of the wheel, or you could have.
(This is a bit different but the same caution should be taken when you have any work done anywhere.)
When I took all of my parts for my CR to be painted I had (2) hi resolution pictures of every part. One for them to keep and the other I had them sign and kept myself. This was mostly to ensure that I received all of the parts back but it was also for them to keep track of all of the parts that were mine.
I would say take them to small claims court (if you have the written quote stating that they are doing exactly what you require). On the other hand, writing this on this forum is going to cost them more than that $275.
The other thing that we as readers of this issue need to keep in mind is that we are only hearing one side of this.
Hope that you get this resolved and end up with a matching pair of rims in the end.
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Terry
"I may be paranoid, but that doesn't mean they are not watching me"
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