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As for the heads and what you paid for in your mind vs. what you got is a matter of perception. Had Keith advertised them as “New Old Stock”, perfect condition, just as they left the factory then you might have a 100% solid argument. Instead I believe that he advertised them (per somewhere in your post) that they were “In great condition”. The difference in perception of you believing you were getting NOS factory parts for “In Great Condition” vs. Keith’s opinion that these 40+ year old heads were in “Great Condition” is where the problem lies.
This is probably one of the reasons that Keith said **** it, just send me the heads and I’ll send you your $2K back. And I’m sure he wasn’t going to eat the extra $300 plus shipping out of pure principle since you should have had a more reasonable expectation of what you were buying for $2000, knowing that you were not buying brand new in the box parts that have been just gathering dust for 40+ years.
Stay at work until 9:00pm tonight, miss your kids baseball game and tucking them in bed for the night all for the love of your company and maybe it will make sense. But until you walk a mile in his shoes you’ll never understand why.
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Zacctley what I was thinking........Sitting on the sidelines reading everything, it's obvouis the heads you bought were not up to your expectation. Nothing wrong with that, but at that point, you should have requested a refund and sent the heads back if they were in that bad of shape, after all, you bought a 40 year old set of used cylinder heads, not a NOS set......I think Keith did more than enough to "make it right" and my guess is he saw he was in a no-win situation with you and just decided to call it quits with you. Nothing wrong with that either.......
I was once in the outboard motor/small engine repair business for myself in my younger days... I had inherited a rather large inventory of new and used parts from my grandfathers outboard repair business and can assure you, when I sold a used part,(and I sold a lot of used parts) there was NO warranty, NO nothing, once you paid me, it was yours.....I made that clear upfront and have had a few "encounters" similar to yours........they would bring the part/parts to another mechanic for installation and were told the parts were junk and to return them, and guess what, the other shop always just happen to have the very same part, but in pristine condition to sell to them.............I was cussed a few times, it bothered me at first, but I learned to let it go and the amazing thing, it never hurt my business...
Until you've been in business for yourself and your livelyhood depends on your own work and reputation, you'll never know what it's like.........trust me, I know, I've been in varouis businesses for myself for the last 25 years.......My friends can't understand why I work 70 hours a week and many weekends. For one thing, I love the work I do and love being my own boss and take pride in what I do... They all have state jobs with all the great benefits/vacation and so forth and so on that I don't.......I have to work hard when the work in there and work harder when it's not.......
David