Forgot to say what happened: I got a refund all right, less the cost of return shipping. They said they'd pay the return, then reneged. Predictable. They ship parts for a Honda - when I ordered Ford parts. Still, I get to pay for their mistake...
Oh yes, they promised a "big" discount on my next order. I hope they're not holding their breath
BTW, they do get dinged by a bad report to
www.resellerratings.com so if you are PO'd enough, go there and give'em some of what they so richly deserve
I did.
Sorry they got you, too!
Tom