Not Ranked
Two of the largest factors in my decision to purchase my ERA was their longevity and their assembly/engineering manual. I haunted the forum for a long time and sifted through just about all of the posts in the Manufacturers Forum before making my decision.
I can't say enough good things about their aftermarket support. I've come up with some pretty bizarre questions over the past 7 years and the response has always been very quick and accurate.
From my point of view you can't get hurt by dealing with the crowd from New Britain.
DonC
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