Quote:
Originally Posted by James Stern
I have found the BBB as being sometimes less than useless.  |
Probably true in terms of actually taking action. But they do file complaints, if you call them and ask for customer complaints against any business they will tell you if there are. Some people make that call as a normal course of checking a company out, I do.
You would also be surprised about how telling the company you're dissatisfied with that you intend to file a formal complaint with the BBB, seems to help with getting that financial restitution you are owed (my personal experience).