Yes, there are two sides to every story. I can agree we must have made some major mistakes while working on Mr. Battaglia’s car. When I was first informed about the issues I had Chris take the car over to Vintage Motorsports to diagnose the new issue, they confirmed that the bearings we shot. I paid for the charges due to Vintage Motorsports and told Chris I would fix the new issues with his engine, I even offered to pay to have the car transported to my shop and back to him, even though my warranty clearly states I am not responsible for transportation, but he refused.
I did agree to pay some of the $3,000.00 bill and confronted him about the things he was saying on SCOF , he denied ever saying anything. After I agreed to pay some of the bill people still keep contacting me to tell me about how Chris was still on SCOF continuing to bash my company and give his side of the story only.
I also let Chris refuse the credit charges on the Centerforce clutch system and other small parts we had sold to him that we around $530.00 that had nothing to do with the engine and because of all the trouble Chris was having I did not finish the actions to try and decline his request to dispute the credit card charges, I don’t believe this was ever mentioned.
I can admit I’m not prefect, just like any other engine builders out there, even the best make mistakes. I always try to be fair to my customers and even try to cut them a break even if it is out of warranty.
The orginal engine failed because of the
oil pick up tube broke on the race track, causing
oil starvation. I did not personally make the part, it was made by Melling, but I still tried to fix the engine in good faith. Some builders would have said it is out of warranty and it happened on the track, but I still tried to fix it for Chris and cut him a break, I did not for any of the engine work or parts.
We made a major mistake on Mr. Battaglia’s car and I apologize for it. We have built over 800 Superformance MKIII’s I try my best and try to keep all our customers happy. When you have that many engines out there your bound to have some problems, but I always try to help my customers. This is all I have to say on this issue.
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Eric Hinderberger
Performance Engineering,LLC