Not Ranked
Contacted reliable again yesterday, after not receiving a return phone call as promised for the xxxxx time, and was told that it might be two days or another three WEEKS before the delivery of the car. Nobody knows!
So, i contacted upper management and nicely explained the situation. I was basically told tough luck. Management defended their company as if i was attacking them and offered no apology. They stated that communication possibly could have been better, but that was about the only fault they were willing to admit to.
I will never use Reliable Carriers again. They certainly do not live up to their name. After this experience, i suggest others look elsewhere for their transportation needs as well.
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