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Ah, tin-man. The mood is bleck, very bleck…
You are definitely correct though…. it should never have happened. 78 miles!! What happened to the product testing? Why would these guys be happy to release to the customer an untested, unproven powertrain package? Not as if they hadn’t had the time to do it. Did they have the customer breathing down their necks all the time?
I suspect you will never find out the full story of what went wrong, but I am sure you will get satisfaction in the end, buddy.
Cheers, John!
Glen
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