[Joe Wicked]

I can understand that and can see why it takes time to get an estimate going, but after I had to fight that fight, I always contact them right away and file a claim and tell them I need a rental car with the other persons info. They always tell me that they have to check with the person, but it gets the process started and if I don't get a call back in a few hours I follow up again. That works well for me so far.

Note: I say always because I got hit 3 times in the old Mustang between Oct 09 and Jan 10. 2 times in Jan I was rear ended. 1st at a stop light and 2nd in traffic while moving slowly 2 weeks after I got it back from the body shop. I also call my insurance agent right away and give the others insurance information to them. She always calls the other insurance company and asks if they are going to take care of it right away or if she is and then go after them for the repair costs.