[PatBuckley]

Contact Toyota Customer Service (you will find their number in your owners manual) and also the owner of the Dealership.

In a calm way explain the situation and I am sure that you will get satisfaction.

I would also contact the local Bureau of Auto Repair - I assume you have one in GA? They should be very interested in this seemingly open and shut case of fraud.

I think there are a few Dealers out there who are poor - the majority are honest businesses who value their customers.

A Dealer will make about the same amount of money on the new car sale as they will make on the service they provide to satisfied customers.

All else is just heresay and hysteria.