I guess I'll chime in that I had the opposite experience with Stephen Becker.
I took delivery in July 2009 and had a great pre- and post-sales experience. Stephen's installers were available and responsive on the few questions I had a few months after taking delivery of the car and Stephen also helped me get a few warranty issues sorted out with SAI. I've heard from others in my local club that SAI isn't always particularly responsive to questions, let along warranty replacement items.
I do know that Stephen and Carroll did buy/sell each other some 60's mustangs so there could have been other reasons for legal exchanges between the two that have nothing to do with Shelby dealership matters.
Anyway, my $.02.
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