Joe,
I received your email but can't open the file as it has an extension that my XP won't work with. Also Microsoft sent down a big update yesterday and I almost didn't install it as it has to do with the USB ports and was for XP, Vista, and 7. They are a completely different platform and it stopped my USB ports from working. I finally got the darn update removed but the ports still won't work so there is something it has changed. Ron is coming out today and bringing his diagnostic disk to see if we have a bad setting or if we will have to wipe the hard drives in both computers and reload them. My Microsoft Word is the 2003 version and it used the extension .doc not .docx.
Ron
