If you have two holes in the sides of the upper column housing, you have the Triumph bushing shown on page 50 of the manual. If there's q
lot of play there, the inner nylon piece may have slipped out, into the middle of the column housing. The only way to tell is to pull the inner column right out.
If the nylon part is still there, you just got a bad bushing, and we'll replace it. The quality of those things went so far downhill the last couple of years, we had to completely re-design the housing to take a normal nylon bushing.