Not Ranked
Bernie,
Well I'm glad to hear that your experience has been great.
I haven't been so fortunate my car was ready to ship in early October 2012 last year and after both David Kirkham and I hounding Craig to ship the car it finally left Kirkhams in April it landed in Australia in June and hasn't had a great deal done since. 7 months waiting.
I ordered my car in early 2011. It took a bit longer due to my engine.
Because of the completed state it arrived in Kirkham suggested between 5 to 10 hours to bolt it together. Plus Craig would take some time with compliance.
I paid Craig half of his money about 18 months ago so that he could have everything ready to start on the car the moment it arrived and to quote his words the car would be ready in a week or two. So that's $8,000.00 he has had to guarantee my work.
I have paid Craig something like another $20,000.00 in shipping and GST always paying promptly when ever he issued an invoice. (Craig's good at ringing and emailing when he's chasing money)
Now I get told a few weeks ago that my wheels aren't here even in his work shop even though I paid to have them shipped and saw them along with my suspension components in his work shop over 12 months ago.
Basically I have spent close on $200,000 for this car and at the moment have nothing to show.
Craig may very well have good products but good service I am yet to see this.
I've lost count how many times I've rung and left messages I've lost count how many emails I've sent and I'm getting tired of waiting.
Just for the record I'm posting all these comments on the back of Craig promising over the last few weeks on no less then 3 occasions that he would send me a complete list of everything required to finish the car. This came after he advised me that he now also doesn't have the suspension springs to finish the car.
So in summary I guess Craig's greater interest is in getting more work in rather than finishing the jobs that customers have already paid for.
BTW David Kirkham advised that they do not have dealers or agency's. This was only yesterday. He apologises sincerely because he referred me to Craig but he also has had immense trouble getting Craig to answer emails.
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