[400TT]

Damage, please get a freight quote from the same time your container was shipped with the exchange rate at the time. You will find the freight cost much less than if you had handled the freight yourself. If the other bulky parts were available in time, we would have been able to ship in a 40'. As a result I shipped 2 x 20' FCL a few weeks apart.

It was a 20' FCL, not LCL. Your shipment could not be shipped LCL, I don't even know why it has been mentioned. Anyone experienced with freight would know that LCL would not be viable or safe enough for a Kirkham body/chassis shipment.

I went to a lot of trouble to ship other parts to where your Kirkham was being packed, so you would not incur additional overland charges and minimise the risk of damage.

The reason for separate prices for body/chassis & engine was to accurately apportion costs to spare used in the container. Your body/chassis took up 2/3rds of the container and then I divided the remaining space up with the remaining parts and that is how I generated the cost for your engine shipment.

You've got to remember this freight cost is from Utah. It is quite expensive to overland freight from Utah to LA. So adds to the overall shipment cost.

The reason for early payment was that is when I was quantity manufacturing & sourcing the compliance parts for the next batch of Kirkham's.

Yes, we have quite a bit of work on at the workshop and it is always hard to find guys with the skill level required. But as mentioned earlier it is obvious you are not pleased with our service and the best course to move forward is to find someone else that will give you the level of service you are looking for.