Quote:
Originally Posted by LJ47
HTP got onto Dale at MOD MAX Pro power this morning chasing my crank he gave HTP the same answer will contact Bryant Racing and look into it and get back to them tomorrow. Must be a standard answer he gives everyone. HTP then contacted Bryant Racing direct and they at this stage have on order from Mod Max, Pro Power in their system for the crank I require. Will be asking for a full refund tomorrow if the above information is true. Very disappointed as I feel that Mod Max and Dale have mislead me on this very expensive crank for over 1 year.
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Quote:
Originally Posted by stiffy
LJ,
The Yanks are normally world leaders in communication with stuff like this.
Have you asked locally if there is an engine builder capable of completing the
build?
Or maybe you will have to change your options.........
STIFFY
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I would get my money as quickly as possible LJ. You are at that tipping point where things are about to get much worse, very fast.
ModMax can be a good supplier and just as easily they can be a problem supplier and it is almost like the roll of the dice — you just don't know what is going to happen. At least if you get your money back the only thing you've lost is time (and I say that with regret).
I am sorry to see the BS you have experienced with these guys. While Stiffy's observation about our communication skills over here is usually correct we do have some bad apples. Whenever you can, try to deal directly with the principals, it is usually a better experience — unless of course it is a distributor like Finishline, Jegs or Summit. We seem to have spawned a new generation of retail operations over here, Internet empowered like ModMax, that can frequently be problematic.
Ed