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Bob and Dan,

Youse are so right about the whole Progressive thing. I couldn't go there. On a better note, I contacted my State Farm Agent yesterday and told him I was dissatisfied with the customer service. He lit a fire somewhere because I got all my calls returned from the claims folks in about 30 minutes. Anyhow, I hope things will be going better from here on out.

Thanks for the support and the chuckles.