Not Ranked
If you destroyed the frame, what's he supposed to get back? As it is now, you destroyed it, it's yours forever. You say it was no good, then you should have pursued returning it. Now it's absolutely no good to anyone. I've seen lots of frames with problems, but I've always tried to find an elegant way to fix it.
I don't think there's any way for you to explain your story so that it's believable. If you bought a computer you thought was defective, you would never smash it open with a hammer to try and use parts inside to build a new one, then after you thoroughly destroyed it, start blasting Best Buy because they won't give you a refund.
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