Not Ranked
I have had my Backdraft for over two years and enjoy owning it in spite of the lack of customer support from the folks in FL. It seems to me that you and I are not alone in suffering with this situation, but it also seems like the proverbial 'elephant in the room' in that very few other owners have addressed it, at least in this forum.
Thanks to Club Cobra and Jay, I don't feel totally bereft of support. I certainly don't look for any from the folks in FL.
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