Quote:
Originally Posted by DonC
Bob is about as "relevant" as you can get when it comes to ERA and his participation on the forum and his boundless knowledge about his cars is invaluable. I doubt there is any other offering out there with ERA's depth of involvement with their customers after the car has been purchased.
I love the knee-jerk responses by forum members who know little or nothing about the subject or the reality of these cars. You can't warrant against people's stupidity. All you can do is TRY to provide guidance to try to correct their errors.
Once the car is out the door ERA has no control over what a customer chooses to with it. When a customer elects to use a substandard part through ignorance about materials or applications is totally on the customer.
DonC
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Could not agree more! I have owned another brand of Cobra before I got my ERA. This company actually is spoken pretty high of in the Cobra world. I actually like d the car and owned it for 6 years. The only reason I sold it was for the exact reason you speak of. Customer service after the sale including parts that required rework to fit there own car every single time! In some cases it added up to hundreds of dollars. That was the side-pipes made in their jig for their car, or the 4 rear shocks they sold me that needed 70.00 in grade 8 longer hardware because it did not fit their own car correctly. Bottom line is that ERA blows everything I have seen and heard away. In fact Peter and the info on the ERA site helped me do work on my first Cobra. That is what sold me on getting an ERA in the first place!
Let me also say this. My present car has got some issues for sure, and I am slowly addressing all of them. 100% of my issues is from the builder doing wrong things. NONE of the problems with my car is ERA's fault at all
Thanks ERA