Like all shops you have to confirm, follow up, ask questions, discuss and contribute to resolve of the issues. I have had two cars built by Levy. Blue 347 and Red 460/408. Gordon is very knowledgeable about setting up cars. He has several cars in process of being built as we speak.
My second car 408 engine (see gallery) was hand built by Travis at Gordon's Scottsdale Shop. I was there (as a pain in the ass) asking questions etc and talking with his guys through the car build process taking pictures of different stages of the build.
I had a lot of "stuff" on that engine that blew on the 460 @ Scottsdale Dyno (Dynocomp).
Both Levy and Travis were not very happy to say the least but we worked it out. This current 408 loaded with goodies has proved to be a very nice running engine. Dynoed at B and R Automotive (Bob Reams did the dyno). Beleive the numbers were 585 Torq and 535 HP.
I have kept up with modernizing or updating all suspension parts under the car and replaced most everything over the last few years. Have car in for paint job right now as I didn't get the plastic thing done when I had nose painted 1 time before. (Got several quotes on this)
I have taken my car into Levy few times and they stopped what they were doing to address and I drove away happy.
It is all about relationships. You have to work at it, massage, develop it just like in any business. I worked hard at that over the years running a 800 employee business in Phoenix before selling. It is not always what it appears to be.
Most of us have or had good relationships with guys like
Charlie,
Jeff, Bob Reams, and Gordon who are top guns when it comes to knowledge. That is what makes this club fun.
We should (unless we are trying to be funny) keep negative opinions out of the public unless there is no other way to get someone's attention.
Since My name was mentioned by Karl I thought I would respond. I would do the same for
Karl.