[Detroit Bill]

It is very difficult to move those lifts. It goes from the manufacturer to a distributor. The distributor likely banged it up.

I have a Challenger lift. They brought in a flat bed tow truck and "dumped" it very carefully driving away as it dragged out. It did not get damaged. If you are using it for storage I guess you want it to look good but I would limit how upset I got.

It is a tool. Do the scrapes effect its ability to perform its intended job? If you use it to work on the car it will get wear and tear over time.

Sorry for your trouble, you will like the lift mine is awesome. I could not imagine owning the car without it. It would make it "less fun" to work on for sure. Mine is a drive on, I got the rolling jack so you can raise the car and lift the wheels off the lift for service. During the winter I park under the car with my daily driver.

Good luck!