[Karl Bebout]

I can understand both Ron and Bill's views. Ron paid a goodly buck for the new lift and should have received a product in excellent condition. As Bill said, its a tool and some signs of wear will happen, although, after eight years of use, my lift columns look like new. Hope Ron took lots of pictures upon arrival, before unpacking to back up his claim. I'd think, at the very least, a good repaint is in order, if there are no structural issues involved. (I'd bet the damage is due to transportation and that the vendor would never have let anything less than perfect out their door) I'm one of those people that expects to get what I pay for, and that has caused me some heartburn over my decades.