Not Ranked
I have been directed to this post by one of my old customers. I wish to set the record straight.
During the 25 years that I produced the Kobra & other vehicles, I have had hundreds of very satisfied customers who I have helped build their pride & joy.
Yes, there has been a couple of minor problems caused by errors on my part ( we are all human & make the odd mistake ) however, without exception, all such minor problems have been rectified by me when they have been raised.
This case is totally different, I was denied the opportunity to know if these alleged problems were of my making or others, and denied the opportunity to rectify any alleged problems.
Any consumer who thinks they have an issue with any product or service must first notify the manufacturer or merchant & give them the opportunity to repair or replace the item.
This did not happen in this case.
The alleged problems were allegedly repaired or replaced by others BEFORE any notification was given to me!!! I have been given no details as to what was replaced & when. When I asked for any supporting documentation in this matter I was subject to a tirade of verbal abuse at which point I terminated the conversation. Hence I am arrogant!
He has subsequently, both verbally & in writing, tried to blackmail the new owner of the name CR into paying him $5,000- or he would ruin the reputation of CR!!! Hence his post?
End of story. I will not be making any further comment on this matter.
Ian Denner
PS
To my many loyal customers still in the build stage, full support is still available through the new owners of the name Classic Revival ( in Gosford NSW ) who are producing the Kobra with the original moulds & gigs.
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