[trudellt]

Creeper,

That is awful. It's clear from your pictures that the damage is pretty bad. I'm sure you feel like I do - that the pictures don't even do justice. Scratches, dings, drips and dents are very evident on shiny cylindrical parts.

I wish you luck with the credit card company. I actually had a dispute (as they call it) go in my favor once. It took 2 months to resolve, but in the end I got my money back.

You are right. It seems like there is room for a reputable company to clean up in this market.