Not Ranked
Hopefully this works out fine. Having owned a business for 30 + years (I am out
of the rat race now and loving it), it costs nothing to talk about what is going on
with a customer when there is a problem. If Lance had talked to Stefan 17 when
he first called, or shortly thereafter, I doubt if this would have appeared on this forum. There is no excuse for a lack of communication with the customer. IMHO
__________________
Flip
|