Quote:
Originally Posted by patrickt
I would fire that sales rep. 
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As the store owner, I would also, and in a NY minute, Patrick.
As the consumer I really appreciated the obvious perspective he opened my closed eyes to. That basic adequacy value model has served me well over many decades. Not withstanding how painfully obvious it is, I find it amazing how well it is obscured in our minds once we get sucked into a specsmanship evaluation / search.