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Starwolf...
This story is really, really ugly! I have no idea what I can do, but I assure you Don and I will certainly do what we can!
Take photo's of all the damaged parts! Take pictures of the extra parts, confirm the parts that you are missing. Make copy's of every picture. Put all the above information in a letter form, with photographs, send it certified/return receipt. Do it tomorrow.
Keep us posted!
DV...it will get straightened out! The reoganization is a good thing.
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