First of all Happy New Year to all. We value all of our customers and the many friendships we have made in the past few years.
This year for the first time we were closed from December 21st until now as many may have noticed if trying to call. On December 15th I was rushed to the hospital as the doctor thought I had a heart attack and was getting ready for another. After a few days in the hospital we were lucky and grateful to find out that my heart is okay. Probably just a lot of stress and stuff like that.
Since the inception of our company Enzo and I have not had one day off together nor taken a vacation together. Customer service has always been so important to us that we probably overdid it.
We have decided to bring in a couple of new employees to make the day to day stuff easier and in fact I may be able to concentrate on adding new items and following up on ideas that we never had time to do. Chris has already been here working with us and is great with everyone and we appreciate him. Since he is also a full time Police Sergeant he isn't able to be here full time. We are bringing Phil on board as well and we have stressed to them that our customer base is the most important to us. Hopefully you will take the time to get to know them as well.
Enzo is designing a new website as the shopping cart has intermittent problems and is almost complete. We hope that you'll like it.
We will continue to offer monthly specials and are also offering an extra 2.5% of any orders faxed in at (954) 436-9102.
We're open to new ideas and welcome them. Again, thank you for your continued support and we look forward to the year ahead.
Paula and Enzo
Finish Line
www.cobraaccessories.com