[Jim Maxwell]

Well, I guess a little complaining does sometimes help! I was notified yesterday that my books would ship on March 10th, which isn't too bad, but I responded that their explanation was a little weak and I get this e- mail today.
"As you may know, we have several fulfillment centers across the U.S.,
and the items in your order may sometimes be in stock at different
locations. When you place your order, we estimate your ship date
based on the proximity of inventory to the delivery address you
provide, as well as how quickly we can obtain and assemble items for
shipment.

The estimated date of shipment will be displayed on the order form at the time you place your order. These estimates are also based a
single title orders and multiple quantities could add time to your
shipping date."
AND THEN, when I got home from work there is this e-mail:
"We thought you'd like to know that we shipped this portion of your
order separately to give you quicker service. You won't be charged
any extra shipping fees, and the remainder of your order will follow
as soon as those items become available."
Moral of the story: Squawk, if you want your book!