Not Ranked
You can take the vehicle to another Ford dealer and tell them of your problems...they will probably be happy to try and earn your loyalty. Customer service varies from dealership to dealership...some good some bad. It should not be this way but it is. I have several Ford vehicles and I travel 15 miles past my local dealer for sales/service because I found a great dealership that treats customers right.
In my opinion Ford makes the best trucks & SUV's on the market so hang on to your navigator...its a great ride. Go find a new dealer.
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