[Dan Semko]

Greg is absolutely correct and please let me clarify my above post. Tell them that you've cancelled the insurance and have stopped payment but DO NOT actually do it. They won't know the difference, it's a bluff game and you might just win. The dealership has two goodwill repairs that can be authorized above and beyond the normal warranty repairs. For example, if you went to the dealer complaining that the wipers streak, they can replace the entire assembly without charging you, if they want to help. If they're not concerned about your business, then you're out of luck. The best, consistent advise has been to talk to the owner ASAP, then you can establish a game plan.