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Maybe the problem is in the down load not the camera. The sony uses a memory stick and they sell a mouse that has a stick reader built in. When you down load that reader looks like another drive in the computor. You can also connect via fire wire 0r ieee 1394 port but you need at least windows 98 or maybe ME i'm not sure. But I think alot of resolution can be lost with a serial cable. Most of the newer digitals hook up by fire wire and there are other attachments available to read different memory cards
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Alex
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