[Monster]

I can only imagine how upset you are however, before soliciting an attorney you should go through "the process". By this I mean BAR (Bureau of Automotive Repair) & BB (Better Business). BAR will contact the shop and attempt to mediate (you must have taken your car to this shop for a reason in the first place, possibly recomendation). Before letting things get to far try working things out with the shop. This will lay the ground work for you should further action be required. Litigation is all about documentation, the more you have documented the stronger your case. So document all of your complaints. Court should be your last resort because in the end the only one's happy are usually the lawyers. Just the threat of leagl action can in some cases be enough to encourage the other party to settle (with minimal legal fee's of drafting a letter the shop).

good luck,
Mike