[StephenC]

I know this sounds sexist and it will probably get me flamed by someone. But, I've found women are often more creative and willing to at least try to find a solution to a customer service problem than are men. As I said, I spoke with a lady when I called AAA headquarters and when she called me back she said, "I spoke with one of our underwriters and SHE said we could....." Sometimes, I think men are more rigid (the rules are the rules) than women. We find it easy to just say no.

My advice, find a female agent who has a contact with a female underwriter.