Right on,
The owners wanted to keep the correct tax amount, instead of paying it to the state.
I personally steered many into doing the entire process with the state of Missouri (a pain in the butt to be sure), but no one will ever show up at their house to collect their title and plates either. The "process" with TU was okay, but as things go, TU gets the bad name because of owners not paying the full sales tax.
Eric