[snakeeyes]

Roscoe,

I've called their tech line twice before, with questions about the sandwich adapter. Maybe I caught them at a bad time but the responses were dominated by phrases like "I'm not sure on that one" and "yeah, that will probably work". At one point I was told I had been sent the wrong adapter and waited for a replacement, only to open the box and find the same one I already had. I'm not trying to be disparaging of them, but I felt that the numerous people here who had experience with Accusumps might be able to offer some advice on the problem (which may very well be the intelligence level of the installer).