[southernfriedcj]

Since everyone else is throwing in their opinion, I'll throw in mine. I think csx700? paid his money and he has the right to state his opinion on his purchasing experience. It seems to me there are always three sides to a story, and we've had two of them presented in this forum.
Sometimes, when things get to a certain point, neither the manufacturer or the purchaser will be satisfied. As a homebuilder, I have gotten to this point with homebuyers on two occasions(out of several hundred homes), one refused the refund of their easnest money and changed into a happy customer, the other refused a buyback on the house, and after a major meeting(4 folks from my company, 4 subcontractors, and a couple suppliers) seem to be satisfied with their home.
I wish the best to the parties involved, because when things go this far, nobody is satisfied with the outcome.