[Rebel1]

Hmmm....Am I reading correctly that the body had to go back to the factory in poland?.

I'll say this....If I had invested a considerable sum of money in ANY brand of vehicle...be it a component vehicle or a completed " out of the showroom" vehicle, and the dealer defined that it was "so bad" it had to go back to the factory for correction .... that would have been the end of the transaction to me.

At that point, I believe, the purchaser had the option of accepting the car after repair or not accepting it. If I have read correctly the consumer in this case requested his money back.

The dealer, in a case such as this has to be cognitive of a point in time at which he (The dealer) can do the right thing .. make the offer of a "money back" settlement and retain a loyal client.
or...
Elect to give preference to his P & L sheet/ sales and ignores the consumers "rights" of purchasing a quality product.

The choice is the dealers. I dont give a damn about warranties..if the thing was manufactured incorrectly to the point of being a factory return...then it is NOT a warranty claim, it is clearly a product quality problem.

I'm not defending csx700?'s point of view nor am I laying blame at SAI feet ..... What I am saying is that some "professional" failed to identify the extent to which this dispute would lead and failed to act professionally.

And .... Consumers are not expected to be professional.