[dscott]

This is the first time I've read this thread but I am so impressed with David's response. It would have been just as easy to take the opposite approach and I'm really surprised that some of the members didn't take this guys head off. If there ever was someone to look up to on how to run a business it would be the Kirkhams. I am humbled and hope to achieve their level of customer support with my new venture.
Don