[Turk]

30-40-50% discounts are available to ANY Tom Dick and Harry that asks for a discount. Typically there is a published retail price for just about every part, and then there is a discount for good customers, other repair facilities, other dealers, people coming off the street, Senior Citizens, you name it.

I don't know any dealer who charges full retail price for parts unless they don't want to see the customer again!

Bill, I have to question the 20-35 referrals year.

Hell I have referral services that can't produce that many sales, and I pay good money for them. Can you perhaps talk them into a Chevy or a Cadillac?

TURK