[Turk]

Randy,
Time spent on the phone with different folks at Sacaramento and Fairfield were so numerous, and seemed easy enough to hang up and re-dial.
Honestly, I didn't think I should have asked them to stay on line while I call the other number and listen to another recording. Besides to do that ,a little friendlier voice would have been nice to have at the other end of the line.

My second or third call to the same number got "you again?".
To think I could've talked that person into placing a conference call on my behalf or ask them stay on line while I did is a little too optimistic.

If I wasn't sure about it that I would get my appointment, and that they didn't know what they were doing I would have been more frustrated. I knew better. SO I will go see them tomorrow morning. No biggie!