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Some large corporations are starting to realize the pros and cons of outsourcing, where it makes good business sense, and when it does not.
Some of these companies are paying the price as a result. There are examples popping up all over the place now, and those of you that track this stuff know what I'm referring to. e.g. Financial / investment companies losing good customers due to communication and translation problems with confused money, funds, account transactions through call center support functions and staff now served from India... Health and medical providers outsourcing call functions to 3rd party administrators in India where sensitive medical/patient is being made accessible and in one example being used for ransom where one individual thought they were being cute to prove a point about how unsecure sensitive patient data really is. What do we expect when we outsource programming functions to India too... Getting to be scary when talking about outsourcing job functions to individuals that have open access to peoples records and privacy. Ugh, not good.
I think we've just skimmed the surface about the pros and cons of these outsourcing (Fad) decisions being made by Executives to trip over a dollar to save a nickel here and there... IMO, these Executives better watch out too. Before they know it, their job will be outsourced next along with the entire company if certain checks and balances aren't put into place.
For California, its time to send in the Terminator. He claims he wants to help recapture some of these jobs... I hope so. We'll see.
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Duane
Western States Cobra Group 1998-2016.
Last edited by decooney; 04-13-2004 at 07:48 PM..
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