[Durt]

One can only hope that Dwayne's predicament will ultimately prove beneficial to those sharing the same canoe.
It's a shame that it's taking a situation so dire to get this irresponsible nonsense brought to a head, but perhaps having this kind of embarrassing spotlight focused squarely on a chronic bait & switch operation will either facilitate some honest answers or some refunds.
I figure if the squeaky wheel gets the grease, I hope everone involved in this fiasco squeaks like hell from this day forward.
Don't let these guys off the ropes now that Dwayne put 'em there.

Dios está con usted, Dwayne.