Thank You Jamo. Sorry I opened a can of worms.
Freddie looked up the location in Sacramento and it's classified even to him. I went to the location specified and the place is like a fortress. No armed gaurds I could see, but probably snipers from the roof. Plenty of cameras and barb wire.
I was able to get a handle on the Sr. Manager at the location from of all places a Kansas city news story about the zillion packages that went through the facility over the holidays.
I e-mailed him and called the customer service number a couple more times. I requested a call back from someone at the terminal, zilch, nada, nothing...
I can't get the head I do have to eat. He seems like he's lost hope. I hope I get spot the pet head back before it's too late.