I quit using them years ago due to their policy. After an hour on the phone making sure an air filter would fit and being told we have it right here and have measured it and it is exactly the size you want, I ordered it. When I recieved it, the darn thing was two times the thickness, length, and width of what I could use. I called and wanted to return it and was told, it isn't damaged or anything due to our fault and since there is no damage and it is good, we won't take it back, so no return. At that price it really ticked me off to have to just throw it away. I also threw away their catalog at the same time.
Ron