[jrsheets]

How come I understand this but ERA 626 doesn't? NO PARTS were reserved for him. A year ago they were available. If they told him a mere 3 months ago they could fix his carbs this would mean his carbs did not require those parts. But his date was wrong. It was over a YEAR AGO not 3 months ago.

The parts are gone, so obviously they can't build him new ones either.

He was wrong on his date by a long ways. He was directly told he was calling a techline for sales info and was then told he needed to be correct on his date range if he wanted to ship them as that date range is critical to determining if his carburetors required those no longer available parts. He was not correct on his date and for that he should pay the price or he should've waited to check his facts or called sales when the company was open and have them check his facts for him. His incorrect facts and obviously terrible attitude got him where he is. I own a business and I can tell you no one hangs up on anyone without being excessively provoked or verbally abused and I can tell you ERA 626 is certainly good at
displayings both of those traits.

ERA 626 is a perfect example of a bad customer making a good company look bad.