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Originally Posted by jeffko
Ron, I don't think you will find many people to concur with that statement. All the guys at BDR have great to all of us with support, upgrades and fixes and at their expense many times many months after the sale. I will admit being frustrated a couple times with the speed of the response, but they have always stood by their cars.
What seems to be the problem? Maybe we can help.
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I'm frustrated that my emails do not get returned (they go to there spam folder) my calls do not get returned. My requests for upgrades are not handled. These are from a group out of FL. Bill Littleton is doing a great job on handling them. So don't tell me there all good unless you have dealt with all of them. I'm a loyal BRD owner for a year and 4 months. I love my BD I don't think any body builts a better one. I can't comunicate my problems with the car if I don't get follow up calls. I'm frustrated and I like those guys which hurts. I should not have to follow up on every thing. I've got 3400 miles on the car now. Enough said. Just frustraded. I feel better now.
I'll call those FL boys Monday and clear the air.
Thanks for letting me vent.
Ron
