[Sledge]

jp:

I couldn't agree more. However, Frank at Backdraft knew immediately what the problem was, so it is possible that this particular issue is not confined to the one shop. Hence the "public service" recommendation to other BDR owners.

Sorry to hear you are experiencing the same general issues I am. I thought it was just me. Everyone else seemed to love the guy--heck, I did too until I found myself fixing things that should have been caught prior to delivery and shouldn't need to have been fixed in the first place. That plus being verbally assaulted when asking post-delivery questions about the problems I was encountering.

BDR on the otherhand has been very good throughout this experience.